Contact us
Tag E-Karting
270 rue Sicard
Sainte-Thérèse,
Qc,
J7E 3X4
(450) 594-2359
[email protected]
QUESTIONS? CONTACT US THROUGH OUR SOCIAL NETWORKS!
FALL SCHEDULE
MONDAY: 4:00 PM - 10:00 PM
TUESDAY: 4:00 PM - 10:00 PM
WEDNESDAY: 4:00 PM - 10:00 PM
THURSDAY: 11:00 AM - 11:00 PM
FRIDAY: 11:00 AM - 12:00 AM
SATURDAY: 9:00 AM - 12:00 AM
SUNDAY: 9:00 AM - 10:00 PM
October 28: closed center
- AT ALL TIMES FOR YOUR CORPORATE EVENTS.
- SCHEDULE MAY VARY FOR PUBLIC HOLIDAYS
- CONSULT INTERNAL REGULATIONS AND POLICIES.
CUSTOMER SERVICE SCHEDULE :
(telephone and social networks)
MONDAY : 9 AM - 9 PM
TUESDAY : 9 AM - 9 PM
WEDNESDAY : 9 AM - 9 PM
THURSDAY : 9 AM - 9 PM
FRIDAY : 9 AM - 9 PM
SARTURDAY : 9 AM - 9 PM
SUNDAY : 9 AM - 9 PM
T.450-594-2359
FAQ
- Do I need to book my activities in advance?
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Yes, reservations are required in order to secure your place and avoid waiting.
- What is your cancellation policy
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Cancellation Policy :
- All purchases are non-refundable, non-exchangeable for cash, and non-creditable.
- Cancellations, changes in the number of participants, or changes in the reservation time must be made at least 72 hours (3 days) in advance. Within the 3-day window, no changes/modifications can be made, resulting in a total loss of the ticket value, regardless of the reason for cancellation or modification.
- Your reservation is non-refundable and non-creditable if you are late or absent for it.
- Online and phone reservations must be paid in full by a valid credit card or valid Tag E-Karting & Amusements gift card.
Only in exceptional cases, a credit may be issued on a Tag E-Karting & Amusements gift card.
Gift Card Policy:
- The gift card cannot be divided into multiple gift cards.
- The gift card is non-refundable and non-redeemable for cash.
- The gift card is not valid for food, beverages, arcades, promotions, and group packages.
- Are there admission fees?
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No, all of our attractions are à la carte. There is no general admission or day pass. Registration is MANDATORY for all activities.
- What are the prices for each attraction?
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Please see this section for details: PRICES
- What is the minimum age and height for karting?
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Karting child from 7 to 12 years old, height of 1.20m - 4 'minimum.
Adult karting: 13 years old and over, height of 1.45m - 4'8 "and maximum weight of 136 kilo (300 lbs)
- What should I wear for karting?
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Closed and flat shoes are mandatory (no sandals or boosts allowed). We recommend pants or shorts. Long hair should be tied back. No scarves or loose clothing are allowed for your own safety.
- What are your hygiene measures?
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We apply the best practices in the market such; disinfection of helmets with our electrostatic machines after each race, disposable gloves and balaclavas provided free of charge during your karting sessions. (Possible to buy your own TAG hood) Our facilities are disinfected several times by our team members to ensure a clean and safe environment.
- What is the boost button?
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This is a button that provides extra power to the engines on a specific section of the track. Available a few times per session and only once per lap. A great trick to overtake your opponents and gain a few seconds. Use them wisely!
- Can I bring my own helmet and racing gloves?
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Yes, however the helmet must cover the entire head (full face) and have a visor.
- Can I bring my own lunch on site?
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No it is not allowed, we offer a menu on site to satisfy all appetites.
- Can I bump the others on the track?
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No, no such act will be tolerated. In addition, the bumpers are equipped with sensors that will make you decelerate in the event of a collision. We want to provide a pleasant and safe experience for everyone.
- What do I have to wear for the axe throwing?
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Closed shoes are mandatory (no sandals or boots are allowed). We recommend a casual outfit.
- Can I leave my personal effects in one place?
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Yes, we offer free lockers to store your personal belongings while you fully enjoy your activities!
- Can I book for a group or an event?
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Yes, we offer several packages for all types of events. See this section for full details: EVENTS
- The center is intended for children of what age?
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- From the age of 6, your children will be delighted with a variety of arcades. Starting at 7 years old, laser tag will be available while dedicated karting for children is between 7 years and over. Don’t forget the bowling with bumpers that will block the gutters and let the kids have real fun.